Refund Policy

Refund Policy

At Ravioli, we prioritize your satisfaction. If you encounter any issues with your order, we’re happy to offer a refund or replacement under the following circumstances:

1. Refund Eligibility

   • Incorrect Orders: If you receive an incorrect item or items are missing, please reach out to us within 24 hours of delivery.
   • Food Quality Concerns: If the food you receive is spoiled or doesn’t meet our quality standards, we will provide either a full refund or a replacement.
   • Change of Mind: Given the perishable nature of our products, we’re unable to offer refunds for cancellations or changes once the order has been confirmed or dispatched.

2. Refund Process:

   • To initiate a refund request, please contact us via email at [email protected] or
     text us at 82977 61289.
   • Include your purchase number and a brief description of the issue.
   • Once your request is approved, we will process refund to your wallet on Ravioli Foods.